Life Of A Sales Specialist
Zanzi Homes
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Life Of A Sales Specialist

25th July, 2019    -    Jessica Portelli

The best thing about being a sales specialist is that no day is like the next. Each and every day presents a new set of tasks.

Our day usually starts out at the office, where we answer our emails, do our adverts and start making phone calls to set out the rest of the day. Phone calls are made to both potential clients (buyers) and sellers.

Our main aim is to find good properties to sell. This comes from making a number of phonecalls. Such properties could either be found from within our own database (basically overpriced properties which have been on the database for a while and require a price reduction) or from external sources such as the newspaper, facebook, maltapark and other sources such as our Virtual Agent system.

When we list new properties we usually organise a group viewing and visit the property. We take photos, gather information about the property, and discuss with the owners what we think about price etc. We always offer honest advice to our sellers, as we believe that giving a good service to them means getting their property sold in the least time possible!

With regards to working with clients, we receive a lot of enquiries from potential buyers. Usually our first contact is a phonecall, after which it would be ideal to meet up to get a better feel of what the client is looking for. We are very attentive to our clients needs, but we are also honest with them, meaning that if the clients expectations are too high for their budget, we make sure to point it out and offer a itable alternative. At the end of the day we want our clients to be happy.
 
The most interesting and nerve-wracking part of the job is when the client likes a property and proceeds to put in an offer. It is our duty to get the best deal for both buyers and sellers, and once the price is agreed on it is our duty to get them to sign a promise of sale within a short period of time. This extra pressure is put on the buyers especially so as to make sure that the owner does not receive a higher offer from another client. We help clients set a date and time for signing, and advise on what documents are required.
 
Once the promise of sale is signed, our job does not stop there. We take it a step further and make frequent follow-ups with our clients, making sure that they have appointments with the banks should they need a bank loan, have all the necessary paperwork required and adhere to time frames stated in the promise of sale. Basically, we follow the deal from start to finish, sometimes going out of our way to provide the best service we could possibly give.

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