New recruits joining the real estate group QuickLets and Zanzi Homes (the QLZH Group), are being welcomed in a new, motivating and engaging Academy Centre. On a weekly basis, the letting and property specialists embarking on their new journey receive extensive, in-depth training in a dedicated environment where they can learn all they need to know to become the professionals the industry and their clients need.
The QLZH Academy Centre hosts two main, recurrent, training programmes; the QuickLets Academy and Zanzi Homes Academy. The QuickLets Academy is dedicated to the letting specialists that join the rental arm of the company. During this induction course, the newbies are introduced to the fast paced, exciting and dynamic rental industry. Attendees receive all the material they required to do their job efficiently and effectively. Modules covered include Introduction to the Maltese Real Estate Market, Code of Ethics, Culture orientation, System Navigation, Policy and Produced run through, Sales Techniques, Soft Skills, Due Diligence and many more.
On the other hand, the Zanzi Homes Academy runs once a month and is an intensive one-week training that apart from all the modules covered in the QuickLets Academy, it also offers modules delivered by industry professionals such as bank representatives, notaries and architects. Property Evaluation, Buy-To-Let Return on Investment calculations and Energy Performance Certifications are just tree of the additional topics thoroughly covered in the Zanzi Homes Academy.
Apart from the professionals invited by the Company to deliver their specialised sessions, a group of highly experienced Franchise Owners and Managers forming part of the company share their expertise and best practices with the new recruits. In this way, the Academy modules take a more realistic, interactive, hands-on approach that goes beyond theory.
Once the Property Specialists join their respective branches, the training doesn’t stop. Mentoring and One to One support is delivered by their line Managers. Together with this, the company offers an online resource centre where individuals that wish to excel their skills can find ample material in various media formats, including easily followed videos.
“With a high volume of new letting and sales specialists coming through our door on a daily basis, we felt compelled to create an environment where our new team members feel engaged and welcome”, says Steve Mercieca, CEO and Co-Founder of the QLZH Group. “We also feel responsible for their success and we made sure we deliver the highly professional training required to be great at their job. All we ask from them is to have dedication and grit, the rest, we will take care of”, he concludes.